Testimonials

“Thum Insurance Agency makes it so easy to take care of my customer’s insurance needs, one call and its done! The staff is knowledgeable and efficient, and the insurance companies they work with are top notch. Both Thum Insurance and the insurance companies they work with are responsive to the needs of my customer at the beginning and throughout the life of the insurance policy. Using Thum Insurance Agency is just one more way to keep our customers happy and coming back to us!”
American RV

“Over ten years ago we joined with Thum Insurance to create a motor coach insurance program to offer our owners that provided quality coverage on an economical basis. The program Thum Insurance put together has been outstanding. As a result, we believe that currently the Thum Agency insures more Newells than any other insurance source.”
Karl Blade, Owner
Newell Coach Corp.

“Melissa at Thum insurance is amazing. When starting my new mobile boutique business she handled everything with great response and professionalism . Any question big or small always pleasant and informative. Just what you need when you are embarking on a new venture. Thanks Melissa!”
Kelly Carney
Therapie Boutique
Style on the go!

“Please allow me to thank you again for your guidance and assistance through this process.  Your extensive knowledge of the specific needs of a business such as our mobile clinic is invaluable and much appreciated.”
Daniel R, Texas

“Great people to work with, they have helped many EarthRoamer owners with insurance.”
Bill Swails, Founder – EarthRoamer

“We have worked with the Thum Insurance Agency for a number of years. Larry and his staff truly understand our customers’ needs plus provide prompt and outstanding service.”
Tim Veurink, President
Veurink’s RV Center

“I want to begin by saying Melissa has been such a pleasure to work with, not to mention the most prompt insurance person I have ever had the opportunity to deal with.”
Kenny Champagne, LA

“I have received great feedback from my customers on how pleased they are with their insurance and service through Thum Insurance Agency. My customers are excited that someone takes care of their needs right away and with a personal touch. With their great rates and the ease of doing business, I refer any customer I can their way.”
John Monterusso, Sales
American RV

“We own a dental specialty vehicle and Thum Insurance has always been able to provide us with the proper coverage that our property/liability insurance carrier could not.”
Lisa Hartig, Wisconsin

“Thanks to your friendly & understanding staff, we got the insurance portion done in short measure. I had feared it being the most time-consuming of my errands; but it was the easiest of the five. I, sincerely, would like to commend everyone for the personal touch and promptness that they exhibited. I have no reservation in recommending Thum to anyone seeking coverage. I will always remember the way I was valued and received. I put you at the top in up-front customer service. Well Done!”
David E Veasey, Alabama

“Working with Thum Insurance Agency for the past two and half years has defined what the industry standard should be.They exceed all expectations with their level of professionalism. Customer service is first rate and always over and above anyone else. Thum Insurance Agency certainly stands alone with their level of excellence.”
Breedlove and Associates

“Carolyn and I were very pleased with the service provided by Thum. The staff was always helpful and pleasant. We used insurance from Thum the entire time that we “full-time” RV’ed and rate them a 10 on a 1 to 10 scale (10 highest).
When we begin traveling again, we will certainly contact Thum for our insurance needs. Thank you Thum!
Ken & Carolyn Kirk, South Dakota

“As a Specialty Vehicle Manufacturer that has clients all over the US, it is very refreshing to be able to count on Thum Insurance for our client’s Insurance needs. We always receive very quick service. If Melissa is on the phone with another client, I can count on a return call within 10- 15 minutes…..Always A Positive Experience”
Thank you
Koni Wade
National Sales Manager
La Boit Inc.

“We have been with Thum Insurance for many years, and have enjoyed the personal service we have experienced. As we are full-time RV’ers, it makes such a difference to us to be able to have someone there you can trust with everything. They have gone far beyond any competitors with a level of personalization that is almost like family, and you never have to worry that you are receiving the very best policy coverage and care 24/7! We would like to thank the staff, especially Lori, for that service, and hope to spend many more years in their care.”
Dave & Cheri, La Pine, OR

“Thum Insurance Agency was recommended to us by the manufacturer of our first mobile medical unit, stating that Thum insured many of their customers’ units. We were comfortable with that recommendation and were extremely delighted with the experience of working with the agency. The continued proficient service is an appreciated attribute of Thum Insurance Agency and we would highly recommend them.”
Sharon, Orlando, FL

“We at Creating Smiles Management have found Melissa Thum from Thum Insurance Agency to be prompt, courteous and always there for all our insurance needs.  She is very knowledgeable of the mobile insurance business.  We recommend her and the Agency highly.”
Bill Casto, Texas

“This brief recommendation is written on behalf of Ms Melissa Thum who has been our insurance agent since 2006. I have been impressed with their detailed oriented service. She is always available to answer all my questions and solve any issues I may raise about my account. I sincerely recommend her agency for all your vehicle insurance needs. If you need any additional information about this fine lady, please do not hesitate to contact me.
Sincerely, A. Espaillat, M.D.”

“Thank you for all your help to write this for us (and making it so easy). This is a good customer with a special cause, and we’re so glad to be able accommodate their need.”
Deb, IL

“Melissa, You’re so conscientious, I’m always impressed!!”
Montana RV Client